Privacypolicy

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Through the contact form we collect your name, email address, phone number (optional) and the message you send us. Please do not include detailed medical information in your message: if we need it, we will ask for it during your appointment.

If you email or call us, we process the data you provide in that communication.

We use your data only to answer your enquiry, tell you about our programmes and, if you ask us to, arrange your appointment. We do not use it to send you advertising without your consent, nor do we build profiles from it.

We process your data on the basis of your consent, which you give by ticking the box on the form (Art. 6(1)(a) GDPR), and to take steps at your request before entering into a contract, such as booking an appointment (Art. 6(1)(b) GDPR). You can withdraw your consent at any time.

We keep your data for as long as needed to deal with your enquiry and, afterwards, for the periods required by law. If you do not become a patient, we delete it no later than one year after our last contact.

We do not share your data with third parties unless required by law. Providers of technical services, such as website hosting, may access it, always under contract and with the safeguards required by the GDPR.

You can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability at any time by writing to info@crme.center. If you believe we have not handled your data properly, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

This website does not use advertising or analytics cookies. It only uses one technical cookie that is essential for staff access to the administration panel and does not affect visitors.

We apply technical and organisational measures to protect your data against unauthorised access, loss or alteration, such as an encrypted connection and anti-spam verification on the form.